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Category: General organization management


Customer relationship management, General organization management

Omnichannel Customer Service: 5 Critical Best Practices

August 10, 2018

Via: Business 2 Community

The growing size of today’s consumer market sets the stage for entrepreneurs and companies of varying capacities to take part. The US consumer market alone was at $1.5 trillion in 2016. And this number is continuously increasing. According to an […]


General organization management, Strategic planning

How to Use Your Strengths, Outsource your Weaknesses for a Better Business

August 8, 2018

Via: Small Business Trends

We hear a lot about taking our weaknesses and working on them until we become strong in those areas. Unfortunately, trying to turn weaknesses into strengths might not be the best or most efficient use of your time as a […]


General organization management, Other

When Your Brainstorming Session Goes Wrong, Here’s How to Save It

August 8, 2018

Via: Inc.

You thought you did everything possible to plan your brainstorming session so your team would generate lots of awesome ideas. But now that you’ve gotten started, you realize that the session is failing. Some participants aren’t . . . well, […]


General organization management, Strategic planning

How to Regularly Breathe New Life Into Your Strategic Plan and Win

August 6, 2018

Via: Inc.

It’s been said that businesses are living things. Why wouldn’t you want the strategic plan that sets its direction and defines its tactics to be a living thing, too? Like companies, which must respond and react to the dynamics of […]


General organization management, Systems management

Are Gamified Assessments Too Much Fun To Be Effective?

July 26, 2018

Via: Business 2 Community

In an attempt to attract top talent organizations have been turning to innovative, creative and engaging ways of revamping and strengthening their recruitment process. Some of them have even implemented games in their assessment process or have altogether gamified their […]


Administration, General organization management

So You’re Not as Good of a Boss as You Thought. Here’s What to Do Next

July 20, 2018

Via: Inc.

As he read the comments from his team, I saw his facial expression change from excited to confused. At one point he looked up and said, “It’s hard to believe they don’t think I care about them and that I […]


General organization management, Strategic planning

What to Do When Your Growth Stalls

July 19, 2018

Via: Business 2 Community

Is your firm suffering from a shortage of top talent? Are new leads turning to your competitors first? Have you found yourself increasingly competing on price? While the symptoms of stalled growth can run aplenty for professional services firms large […]


Customer relationship management, General organization management

Thinking About Starting a Customer Loyalty Program? Read This First

July 19, 2018

Via: Small Business Trends

Managing complicated bloated customer loyalty programs requiring technical know-how, data entry and analytics can be a hassle for small business owners. Small Business Trends spoke with Wilbur CEO and President Ray Clopton about a new app-free customer rewards program that […]


General organization management, Systems management

Why Your Business Needs a 90-Day Plan

July 18, 2018

Via: Small Biz Club

The economy is booming, and businesses everywhere are thriving, but many small business owners and aspiring entrepreneurs aren’t making good use of today’s bounty to invest in tomorrow. As long as you have some extra capital at your disposal, you […]


General organization management, Strategic planning

How to Market Your ‘Non-Millennial’ Business to Millennials

July 17, 2018

Via: Business.com

Millennials are growing up. Most definitions place this generation (also known as Generation Y) as being born between the mid-80s to the late ’90s or very early 2000s. There is plenty of advice on how to appeal to millennials and […]