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Tag: management


Self-management, Time management

How Productive Customer Success Managers Organize Their Time

October 30, 2017

Via: Business 2 Community

The number one thing to understand when looking at new ways to be productive is that no two people operate the same. Some tips will help guide you but the solution is to tailor your time management techniques to your […]


Customer relationship management, Department management, General organization management, Marketing

How Can Companies Get Better at Personalization?

October 26, 2017

Via: Aberdeen Essentials

Nathan Kontny is the CEO of Highrise, a CRM tool built by the team behind Basecamp. Prior to Highrise, Nathan was a software engineer and designer for 15 years. He began his entrepreneurial career with two Y Combinator backed startups: Inkling in 2005 and Draft in 2011.  […]


Self-management, Task management

How to Start Your Home-Based Business

October 17, 2017

Via: Small Biz Club

Many people want to own their own business, but a much smaller number actually take the leap. 69% of men and 58% of women say that they aim to be their own bosses, yet only four percent of Americans are […]


General organization management, Strategic planning

Project Management Lessons From a Project Without a Manager

October 13, 2017

Via: Business 2 Community

Team projects are a necessary evil in school. The teacher randomly assigns the group, four or five students reluctantly push their desks together, and suddenly they have to become best friends or else their grades will plummet. Inevitably, one student […]


General organization management, Strategic planning

5 Steps to Follow During the Small Business Startup Process

October 10, 2017

Via: Small Business Trends

It’s a common question — “What should I do to successfully launch my startup?” Best Small Startup Resources There are a lot of things you can do to get your small business going, and turning to the best resources to […]


General organization management, Strategic planning

5 Keys to Modern, Ongoing Performance Management

October 9, 2017

Via: Aberdeen Essentials

As we continue to move deeper into the performance management revolution, more and more companies are following in the footsteps of Deloitte, GE, and others who have overhauled their approach. No longer is the annual review the sole form of […]


Customer relationship management, General organization management

How to build an audience of consumers in today’s highly competitive environment

October 6, 2017

Via: Marketing Land

Today, brands market and sell their products in an environment that is more competitive than ever. Consumers are subjected to so much marketing content that it is hard for any one brand to stand out, leaving them trying in vain […]


Association, Organization management

Come on down! Amazon is running a contest to find where to build its new headquarters.

September 7, 2017

Via: Mashable

Come on downnnnnnnnnn! You could be the lucky winner of a new Amazon headquarters, complete with $5 billion in investment, 50,000 “high-paying jobs,” and plenty more economic development. Amazon announced on Thursday that it’s soliciting proposals for “HQ2″— Amazon’s second […]


Communication, Customer relationship management, Department management, General organization management

Critical tips for navigating difficult client relationships

September 6, 2017

Via: Marketing Land

At some point in your PPC career, it’s nearly guaranteed you’ll have to manage a difficult client. Whether it’s an agency, consultancy or in-house relationship, somebody’s bound to be unhappy. Numerous issues will arise that will test your patience, attitude […]


Customer relationship management, General organization management, Strategic planning

How to Create Connected Customer Service

August 31, 2017

Via: Direct Marketing News

This widget does not work. That service was a bad experience. Such things lead to customers calling companies to complain. A firm can apologize, maybe offer a voucher or coupon. Or maybe it can use the information to fix the […]