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Tag: strategy


Customer relationship management, General organization management

12 Steps to Improve Your Customer Experience

October 16, 2017

Via: Small Biz Club

Employee engagement and exceptional customer service play a critical role as a competitive advantage in the business landscape. Great customer service built on a foundation of high employee engagement isn’t a revolutionary concept. More companies are recognizing just how important […]


Customer relationship management, General organization management

4 Current Trends Affecting Customer Success

October 13, 2017

Via: Business 2 Community

Customer success is an ever-changing role. Add in the detail of SaaS customer success, and it’s a veritable landslide of new ideas, trends, and upstarts. For CSMs in the thick of the action, these changes can be confusing while simultaneously […]


Department management, Financial

Things to Look Out for While Raising Funds for Your Business

October 12, 2017

Via: Business 2 Community

Securing an investment from an angel fund or a VC business can be a vicious cycle. Investors love businesses that make money, and these are exactly the kind of startups that are not desperate for cash. On the other hand, […]


General organization management, Strategic planning

Social Media Without a Strategy

October 11, 2017

Via: Business 2 Community

I’ve written about this topic in the past, and am still amazed when I see companies as well as professionals continue to participate in social media without a strategy. Content with no schedule in mind or thought to their audience, […]


General organization management, Strategic planning

5 Steps to Follow During the Small Business Startup Process

October 10, 2017

Via: Small Business Trends

It’s a common question — “What should I do to successfully launch my startup?” Best Small Startup Resources There are a lot of things you can do to get your small business going, and turning to the best resources to […]


General organization management, Strategic planning

5 Keys to Modern, Ongoing Performance Management

October 9, 2017

Via: Aberdeen Essentials

As we continue to move deeper into the performance management revolution, more and more companies are following in the footsteps of Deloitte, GE, and others who have overhauled their approach. No longer is the annual review the sole form of […]


General organization management, Strategic planning

Build a Referral Network for Your Business in 4 Easy Steps

October 6, 2017

Via: Small Biz Club

In order to succeed, a business leader should establish a connection based on trust with other business persons within his/her industry. While running a marketing campaign for small business can seem like a challenging endeavor, it only requires a handful […]


General organization management, Strategic planning

4 Big Considerations Before Expanding Your Small Business

October 4, 2017

Via: Small Business Trends

Expanding your business can be a challenging time. When you’re opening a new store, taking on new clients or looking for ways to grow the number of products or services you offer, you’re going to feel like you’re under quite […]


Association, Organization management

Walmart buys Parcel in latest attempt to battle Amazon delivery machine

October 3, 2017

Via: ArsTechnica

Walmart is trying to beat Amazon at its own game, and the company’s latest acquisition will boost that effort, at least in the New York City area. Walmart announced that it has acquired Parcel, a Brooklyn-based delivery company that specializes […]


Communication, Department management

5 Steps to More Smoothly Delegate Decision-Making

October 3, 2017

Via: Entrepreneur

If you’re building a successful, growing business, you are most likely adding staff. To continue to grow to a fully evolved midsize business — one where others manage the employees and make the daily tactical decisions — you will need […]