The capabilities of artificial intelligence (AI) have grown tremendously in the last few years. Thanks to machine learning and computers that are better able to think in the same way as humans, for the first time, these devices make rational choices. It seems that everywhere you look, AI is all the buzz, and more and more retailers embrace the technology for their daily operations.
According to research, around 37% of organizations have already implemented some type of AI in their operations. While bigger enterprises are more likely to utilize this technology, as it becomes more commonplace, the costs come down, and the majority of small and mid-sized businesses will embrace the advances.
