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9 of the Best Live Chat Software Options of 2020 (Reviewed & Rated)

Chat software is quickly becoming an integral part of any website. With the best live chat software, your agents have the opportunity to answer questions and build rapport with potential customers.

This keeps them from getting lost and produces higher engagement.

A lot has been said about AI-based chatbots lately, but thousands of businesses are still getting great mileage out of conventional chat interfaces with live agents.

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