Of all the skills you need to be successful as a manager, effective communication is perhaps the most important–and often the hardest to improve. This is because communication isn’t a single skill. It’s actually a complex set of skills that build upon one another.
Through my firm’s work with managers, we’ve identified these skills–25 in total–and organized them into a hierarchy of skill groups, starting with foundational skills and building to more advanced skills.
Whether you’re a new manager, comfortable in your role or an aspiring CEO, building these skills will help you supervise team members, work collaboratively across the organization and manage up.
