Margaret knew it was going to be a bad day when she arrived at work to find half her team out for a smoke in the parking lot at 9:15 (including a number of non-smokers) and the other half queued up outside her office looking worried.
It seems a new timekeeping system was launched that morning. No big deal; the old system was more than ready to be put out of its misery. Nevertheless, her team had questions. Why didn’t Margaret warn them? Did Margaret know how to use it? Did Margaret know when the training was happening? Why did the email say “failure to use the system could result in disciplinary action up to and including dismissal”? Did part-time people need to use it? Were old vacation balances being moved over? Was there a mobile app?
