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Need to Transform Employee Communication? Take This Approach

February 27, 2019

Via: Inc.

A few weeks ago, I visited a company at which sales representatives were being inundated with emails and other communication from various departments. Reps were unhappy. They wondered why no one at headquarters was managing the chaos. Couldn’t HR and Finance and Compliance and other functions coordinate to solve overload?

Just a few days later, I spent time at a large research hospital. The organization couldn’t be more different from the other company I visited, yet the communication challenges were similar. The Communication team was responsible for some channels, but other functions managed their own communication. As a result, some employees were overwhelmed, while others were missing valuable information.

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