Everything-as-a-Service (XaaS) and digital solutions such as cloud hosting have changed how small business leaders see information technology departments.
IT once focused on managing on-premise servers, workstation app environments, administer software licenses and other local network needs. Now Everything-as-a-Service eliminates these duties.
This represents a changing paradigm for small and medium businesses. cloud services replace on-premise hardware. And non-techies manage software licenses via tech apps. This means IT is no longer a priority.