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How to Integrate AI Into Your Business

Artificial intelligence (AI) is a computerized learning process that more businesses are utilizing to streamline processes, improve customer service or create deliverable products. Many entrepreneurs want to include AI in their operations, and that doesn’t have to be difficult. While there are many ways to integrate AI into your business, the three most common applications are:

  • Chatbots: These AI programs are most often used in customer service applications because of their ability to deliver information and support 24/7. By 2020, 85 percent of customer interactions are expected to be managed without a human, according to Chatbots Magazine. In addition, 80 percent of businesses plan to deploy some type of chatbot by that same year, and by 2022, the shift could reduce business costs by as much as $8 billion.

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