A lot happened in 2020 that’s for sure. It was a record year for the ecommerce industry with a total market growth of +22%.
The ecommerce industry benefited from a boom because lots of consumers were forced into purchasing their goods from online stores as coronavirus restrictions forced brick and mortar outlets to close across the globe. The huge shift from offline to online accelerated innovation and gave birth to new ecommerce trends that are expected to grow further this year.
