I don’t know if you’ve noticed, but people are angry out there. I mean, like REALLY ANGRY.
It’s no surprise. Between the pandemic, politics, racial injustice, and a long list of other issues and topics, there’s absolutely no shortage of things to be legitimately frustrated and angry about right now.
But, it doesn’t detract from that simple fact: A lot of people have a lot of anger and frustration pent up right now.
And that’s impacting how companies handle and manage social media marketing in a big way.
What am I talking about?
