Top
image credit: Pxhere

3 Essential Ways to Ensure Custom Loyalty During This Time of No-Contact

With no warning, recent events have driven an undeniable and daunting wedge between companies and consumers. Now, rather than popping to the shop, customers have to actively seek the brands that they want to connect with. And this is inescapably changing the face of customer loyalty as we know it.

At least for the time being, it’s no longer enough to assume that the customers who have always been around will still be there. Worse, as they seek alternatives through this no-contact period, they may well end up turning away from you.

Read More on Small Biz Club