Startup CEOs are constantly navigating through uncertainty. But this past year has tested their leadership abilities like never before. In addition to staying focused on growth and customer satisfaction in a rapidly changing, unpredictable environment, they also need to be keenly attuned to their employees, who are being strained by new pressures — whether that’s adapting to working at home with remote-learning kids, caring for a sick family member or being unable to connect in person with friends and family. All of these stressors have made it particularly challenging to lead a fast-growing company.
