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6 Tips to Increase Sales and Improve CX With Mobile Apps

COVID -19 undoubtedly changed the global landscape in myriad ways. As well as our behavior in general, it reshaped how we shop. Driven by lockdowns, the pandemic has ushered in a new era of eCommerce.

In the US during 2020, consumers turned to eCommerce at an unprecedented rate – online sales ballooned by 44%. And this year, 2021, in the world’s most advanced eCommerce market, China, online retail is on target to account for over 50% of all retail sales. Global eCommerce sales have grown exponentially and are predicted to increase by almost $2 trillion between 2021 and 2023.

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