The back office is the unsung hero of many small businesses. Untold quantities of paper pushing and forgotten transactions work together to keep an organization humming along like a well-oiled machine.
Of course, that’s the case when a back office is operating at peak efficiency. Often the reality is a bit less organized. Scattered team members, inefficient processes, and inadequate tracking can leave a back office operating far below peak productivity.
That’s where integration comes into play.