Online sales accounted for 21% of US retail sales in 2020, compared to 16% in 2019.
It is fitting to end this article here. Undoubtedly, eCommercAs the first quarter of 2021 comes to an end, we’re seeing promising signs of recovery from the COVID-19 pandemic (although health authorities are a bit more hesitant to let their guard down).
The leading story of the pandemic, at least from an economic one, has been the abrupt surge in eCommerce adoption in a number of stunningly creative forms. But what about the story of eCommerce itself? These seven statistics paint a picture of what the landscape looks like now, and can guide online sellers as we adapt to a post-pandemic world where shopping will probably never look the same.