In the past, leaders kept a grip on retention by manipulating three levers: compensation, their relationship with employees and company culture. Now, though, Covid-19 and other social dynamics have turned that strategy to jelly. Employers are unable to navigate the three levers to keep employees around in remote settings in the same way they did in the office. Even as remote options give some control back to workers, leaders are struggling to deliver the social interaction and friendship that, more than anything else, keep people from leaving. Securing good retention is achievable, however, if leaders tap into the same warm elements of humanity that are behind many of those shifted dynamics.
