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10 Awesome Tips for Small Businesses to Maintain Strong Customer Relationships

As a small business owner, you may feel overwhelmed by everyday challenges. Small businesses have to keep looking for new clients. There’s a constant pressure of daily expenditures.

Imagine a situation where you didn’t have to run around and chase new clients all the time. What if you could keep your existing clients and they also got new business for you?

Studies show that a retention strategy like that is cost-effective. In fact, it’s 6 times more expensive to win a new customer than to retain an existing one.

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