Workers and companies are embracing flexible scheduling arrangements. Pew Research suggests that out of those eligible to work virtually, about 7 in 10 do. And McKinsey reports more than half would like to continue working from home at least three days a week in the future. Rather than waiting for a “return to normal,” business leaders need to prioritize leading remote teams to the best of their abilities.
Becoming a better leader in the remote-first working world isn’t as simple as increasing the frequency of video conferences. Business leaders must understand how to build and nurture connections, whether with employees or customers, even while operating in a digital workforce.
