Do you want to grow your business? If so, you should start by listening to what your customers have to say. Feedback from the people who visit your website can help you make smart decisions about creating content, promoting products and growing your brand.
When you look at how people feel when they visit your business, you can identify your strengths and weaknesses. Use your strengths to keep customer satisfaction soaring, and find ways to build on your weaknesses to aid in retention.
