Everyone has been talking about the “Great Resignation” and trying to figure out what’s underneath this phenomenon. I don’t think the answer is important, what I do think matters is that each small business owner takes a fresh look at all of the options available to them.
As I was looking for timely books to review, I ran across Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization by Donna Cutting. “Gosh! I thought, it’s been a long time since we’ve explored the old customers-first vs employees first philosophy of business.” So I picked it up.
