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Target Just Went Above and Beyond for a 5-Year-Old Guest and It’s a Perfect Lesson in Creating Joy for Your Customer

August 15, 2019

Via: Inc.

When most of us think about Target and birthdays, it’s the place you go to find stuff to wrap up and give as a gift. For one five-year-old, however, it wasn’t about the gifts. According to Lesley Hauler of Good Morning America, all he wanted was to work at a Target for a day.

So, Target– being Target– said yes.

According to the story from Good Morning America, when the five-year-old guest named Cooper and his family showed up on his birthday, he was greeted by employees who gave him a name tag and a walkie-talkie.

Read More on Inc.