Tag: self-service

Customer relationship management, General organization management

Top 10 Customer Service Acronyms to Use Every Day

May 20, 2021

Via: Business 2 Community

Great customer service. That’s what our customers want and that’s what we wish to provide. But it’s difficult remembering all the different steps to take to provide it. Thankfully, many have developed useful acronyms to help. In today’s post, I […]

Communication, Department management

Voicebot Vs. Chatbot: What Are the Differences?

May 7, 2021

Via: Business 2 Community

Bots are the most used client care devices by companies. Businesses can communicate with their clients anytime. It’s always fulfilling to the customers because both bots can hold conversations all the time without a sweat. There are differences, upsides and […]