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LATEST PUBLICATIONS



4 Ways ChatGPT Could Be Harming Your Customer Experience (and What To Do About It)

September 28, 2023

Via: Forbes

ChatGPT can make a huge difference to your business’s operations, workflows, and overall productivity. With the right prompts, the large language model can write your emails, supercharge your recruitment, and even give you more confidence as a business owner. But […]


What It Takes To Be The Next Generation Of Family Enterprise Leader

September 20, 2023

In any family business, with the next generation begins to take the reins, a fresh flow of ideas and innovation is bound to take place. Over time in any family business, the growth ambitions need to change from thinking and […]


Embracing Digital Transformation in the Modern Workplace

September 14, 2023

Digital transformation is a term that has moved beyond just being a buzzword. It’s a real, palpable shift that several industries are currently undergoing, fundamentally altering how they operate and deliver value to their customers. Let’s delve into four sectors […]


Organization management, Startup

How to Start a Lawn Care Business

September 28, 2023

Via: Small Business Trends

A lawn care business is an excellent way to become an entrepreneur and be your own boss. Homeowners are multitasking more and more and they need these services. Small businesses always want to make a great first impression with a […]


Organization management, Startup

How to Start a Delivery Business

September 28, 2023

Via: Small Business Trends

With the e-commerce world showing no signs of slowing down, the demand for delivery services has skyrocketed. If you’ve been pondering how to start a delivery business, you’re onto something timely and potentially lucrative. Here’s a glimpse into how to […]


Customer relationship management, General organization management

Empathy is the Ultimate Customer Service Secret. Here are 3 Empathy Essentials You Need in Your Competitive Arsenal

September 27, 2023

Via: Entrepreneur

Amissing ingredient in your customer service approach — I’m going to hazard to guess — is empathy. If you infuse empathy into your customer service via customer service training and the other elements I’ll discuss below, you’ll be on your […]


Department management, Information Technology

Salesforce and Google Amplify Partnership with Advanced AI Integration

September 27, 2023

Via: Small Business Trends

Salesforce and Google recently unveiled plans to intensify their existing strategic partnership. The motive? To revolutionize business productivity using the prowess of generative AI. The joint announcement made on September 12, 2023, from San Francisco and Sunnyvale, California, lays the […]


Administration, General organization management

How To Hire Remote Workers For The First Time

September 27, 2023

Via: Small Biz Club

If you find yourself looking to hire remote workers for the first time, you’re not alone. There are lots of businesses that are venturing out into remote working recruitment for the first time, rather than simply forcing their office staff […]


Organization management, Startup

How to Start a Junk Removal Business

September 26, 2023

Via: Small Business Trends

The main reason junk removal services are in demand is because they offer convenience. For a fee, they offer clients their hard work and get rid of unwanted junk. Junk removal services also handle waste types that the general public […]