Editorial

Workforces around the world are aging. Senior team members work longer, with an average retirement age of 62, from 59 in the 2000s. Leading teams where employees are older and have held positions of seniority can be daunting. Furthermore, we live in a society that can afford people certain

When we think of Diversity, Equity, and Inclusion in the workplace, the first thoughts that come to mind are usually gender, race, and maybe sexual orientation and disability. Neurodiversity might not instantly come to mind, but it’s a powerful area for human resource managers and senior leadership

When you hear the term personal branding, you may think about influencers or big-time entrepreneurs and CEOs. However, if you want to stand out in the hustle and bustle of the corporate jungle, personal branding is not just beneficial but essential. It’s how your team and the executives perceive y

SAN DIEGO, Jan. 09, 2024 (GLOBE NEWSWIRE) — Tealium , the largest independent and most trusted customer data platform (CDP), launched its fifth annual State of the CDP report, Unlocking the Transformative Power of AI and Real-Time Data for CX , on the 9th of January. The report comprised a global s

With how fast the world’s advancing, you might think that it could only have a bunch of benefits and opportunities for business all over the world. While the latter might be true, there’s also a flip side to the story. See, as tech advancements soar through the sky, the risk of potential crisis als

Customer service teams have the enormous issue of keeping up with consumers’ increasing needs and expectations in today’s fast-paced and constantly-changing corporate environment. Support staff must navigate a maze of repeated duties while attempting to deliver rapid, efficient service that sat