SAN DIEGO, Jan. 09, 2024 (GLOBE NEWSWIRE) — Tealium , the largest independent and most trusted customer data platform (CDP), launched its fifth annual State of the CDP report, Unlocking the Transformative Power of AI and Real-Time Data for CX , on the 9th of January. The report comprised a global
Customer service teams have the enormous issue of keeping up with consumers’ increasing needs and expectations in today’s fast-paced and constantly-changing corporate environment. Support staff must navigate a maze of repeated duties while attempting to deliver rapid, efficient service that
Delivering exceptional customer experiences (CX) has become paramount for organizations striving to stay ahead in today’s competitive landscape. To achieve this, businesses must tap into a valuable resource: customer feedback. According to the State of CX report by SurveyMonkey, soliciting customer
In the rapid expanse of business history, the 21st century stands out as a pivotal era, where traditional work paradigms witnessed a seismic shift. This transformation has been driven, in large part, by the burgeoning prevalence of remote work. Once relegated to the sidelines, considered a luxury
