Marketing & Customer Relations

Unified Commerce Platforms Revolutionize Retail Efficiency and Growth
Marketing & Customer Relations Unified Commerce Platforms Revolutionize Retail Efficiency and Growth

The retail industry is standing at a significant crossroads, facing a decision between piecing together fragmented point solutions or embracing the holistic integration of unified commerce platforms. The latter option is proving to be a more advantageous choice, highlighted by research that shows

Balancing Intuition and KPIs for Sustainable Growth in Research Agencies
Marketing & Customer Relations Balancing Intuition and KPIs for Sustainable Growth in Research Agencies

The inaugural Market Research Society (MRS) Leaders Forum in London brought together research agency owners and industry leaders to discuss strategies for achieving financial growth and embedding innovation within research agencies. The central theme of the event was the imperative for research

Master Omnichannel Personalization to Enhance Customer Engagement in 2025
Marketing & Customer Relations Master Omnichannel Personalization to Enhance Customer Engagement in 2025

In a world where consumers are increasingly demanding personalized experiences, it is astonishing to learn that despite 57% of consumers preferring these experiences, only two-thirds of Americans have rated their interactions with brands as merely “okay,” without anyone rating it as “excellent.” Thi

Will Marketers, Influencers Adapt to a Potential TikTok Ban in the US?
Marketing & Customer Relations Will Marketers, Influencers Adapt to a Potential TikTok Ban in the US?

The potential ban of TikTok in the United States has sent shockwaves through the marketing and influencer communities. As one of the most popular social media platforms, TikTok has become a cornerstone for many brands and content creators. The looming threat of its shutdown raises critical

AI Transforms Telecom Customer Experience with Personalized Networks
Marketing & Customer Relations AI Transforms Telecom Customer Experience with Personalized Networks

The telecom industry is undergoing a significant transformation, driven by the integration of artificial intelligence (AI) technologies. These advancements are enabling operators to create dynamic, customer-centric networks that enhance the overall customer experience (CX). The traditional methods

How Is Brand Management Revolutionizing Indoor Advertising?
Marketing & Customer Relations How Is Brand Management Revolutionizing Indoor Advertising?

In today's rapidly evolving marketing landscape, businesses are increasingly seeking innovative methods to connect with their target audience, making indoor advertising a focal point. A significant indicator of this trend is the remarkable 40% increase in turnover that Brand Management

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