Operations

State Report Finds SSA Website Doomed From the Start
Operations State Report Finds SSA Website Doomed From the Start

A blistering report from the Massachusetts Office of the Inspector General (OIG) has revealed that a multi-million dollar website development project by the Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority was a catastrophic failure doomed by fundamental strategic errors and a

Laserfiche Named an ECM Leader, Backed by Top User Ratings
Operations Laserfiche Named an ECM Leader, Backed by Top User Ratings

In today's digital landscape, organizations are grappling with an unprecedented volume of data, making the ability to intelligently manage content and automate business processes not just a competitive advantage but a fundamental necessity for survival and growth. The technology advisory firm

Birmingham Board Shifts Focus to Long-Term Strategy
Operations Birmingham Board Shifts Focus to Long-Term Strategy

After more than a decade of successfully guiding the city toward a more inclusive transportation network, Birmingham's Multimodal Transportation Board found itself at a pivotal crossroads, prompting a joint session with the city commission to fundamentally redefine its purpose. Established in 2014

What Makes a PM Tool Great for Client Service Delivery?
Operations What Makes a PM Tool Great for Client Service Delivery?

Service delivery teams are frequently navigating a complex environment of overlapping client projects, yet many are still constrained by the limitations of spreadsheets, endless email chains, and a patchwork of disconnected software systems. This fragmentation often leads to critical issues such as

Operations Software Unifies Fragmented Tech Workflows
Operations Operations Software Unifies Fragmented Tech Workflows

The silent productivity tax levied by disconnected software tools is draining tech organizations of their most valuable resources: time, focus, and strategic momentum. While individual teams may optimize their workflows with best-in-class applications, the organizational-level cost of this

Transportation Is at a Critical AI Inflection Point
Operations Transportation Is at a Critical AI Inflection Point

A profound shift is currently reshaping global logistics, with supply chain executives signaling that the industry has reached a crucial turning point where artificial intelligence is no longer a futuristic concept but a present-day competitive necessity. The insights gathered from over 230

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