In an era where the healthcare industry faces unprecedented operational and regulatory challenges, organizations must adapt swiftly to support their members with cutting-edge expertise. A notable development in this space comes from VGM & Associates, a leading member services organization dedicated to the healthcare sector, which has recently welcomed three highly experienced consultants to its professional services team. This strategic move, announced late last summer, aims to enhance the organization’s ability to deliver specialized support in areas such as durable medical equipment (DME) and broader healthcare operations. With a focus on strategic planning, compliance, and financial optimization, these new team members are poised to address the complex needs of providers navigating an ever-evolving landscape. Their arrival signals a commitment to empowering healthcare entities with the tools and insights needed to thrive amidst mounting pressures and intricate payer environments.
Strengthening Expertise in DME and Operations
The trio of consultants joining VGM brings a wealth of knowledge and diverse skill sets that promise to elevate the organization’s service offerings. Steve Baker, with a robust background in leadership roles at major healthcare firms and experience in DME startups, offers expertise in interim leadership, electronic medical records selection, and accreditation preparation. Meanwhile, Brian Bersano, who boasts over three decades in the field, contributes proficiency in physical therapy, executive leadership, and custom mobility solutions, highlighted by his recent success in securing a massive capitated payer contract spanning multiple states. Complementing them is Tonya Williams, whose thirty years in DME equip her to excel in revenue cycle management and process improvements, drawing from her extensive oversight of national operations. Together, their combined capabilities span critical areas like insurance negotiations, post-acquisition integration, and operational turnarounds, ensuring that members receive comprehensive guidance tailored to their unique challenges.
Driving Growth Through Strategic Support
Reflecting on this significant team expansion, the impact on VGM’s membership base is already evident in the enhanced capacity to tackle multifaceted industry hurdles. Jamie Downing, SVP of Education and Professional Services, underscored the transformative potential these consultants bring to the table, emphasizing how their insights have helped members address obstacles and uncover new pathways to success. The bolstered professional services division, already equipped with specialists in audits, compliance, logistics, and payer contracting, gained further strength through this addition, solidifying its position as a vital resource for healthcare providers. Looking back, the integration of such seasoned experts marked a pivotal moment in reinforcing tailored solutions, enabling DME providers and other entities to navigate operational complexities with greater confidence. Moving forward, the focus remains on leveraging this expertise to foster sustainable growth, ensuring that members are well-prepared to adapt to future shifts in the competitive healthcare sector.
