In a groundbreaking move that’s set to redefine the customer experience (CX) landscape, Salesforce and ServiceNow have jointly invested $1.5 billion in Genesys, a trailblazer in AI-powered experience orchestration. This significant financial commitment, evenly divided between the two tech
In an era where healthcare costs continue to spiral out of control, innovative solutions are desperately needed to bring efficiency and transparency to hospital operations, and a promising development has emerged with ArcheHealth, a healthcare technology company, joining forces with Amendola, a
In a significant stride toward merging artificial intelligence with market research, Largo.ai, a Swiss-based innovator in content testing and audience prediction for film, television, and advertising, has completed the acquisition of QuMind, a London-based firm renowned for its digitally led market
In the dynamic and ever-shifting landscape of global technology, few individuals have made as profound an impact on Southeast Asia’s digital evolution as Ivan Teh, the visionary founder of Fusionex. This multinational company, a leader in artificial intelligence (AI) and Big Data, stands as a
In an era where global commercial networks grow increasingly intricate, the challenge of managing risks tied to third-party relationships and supply chains has never been more pressing for organizations worldwide. The recent acquisition of Mirato by Sayari, a leading name in risk intelligence and
The holiday season of 2024 was supposed to be a time of seamless gift-giving and connection for millions of Americans relying on the U.S. Postal Service (USPS), but instead, it became a period marked by frustration and delays that left many empty-handed. A detailed report from the USPS Office of
