Customer Experience

As the initial, speculative frenzy surrounding artificial intelligence that dominated industry conversations throughout 2024 and early 2025 has decisively given way to a more sober and demanding reality, the B2B advertising landscape is undergoing a period of profound and pragmatic transformation.

The confluence of accelerating technological advancements, shifting global dynamics, and ever-increasing consumer expectations is creating a pivotal moment for commerce and supply chain management, demanding a fundamental evolution in how businesses operate. As the industry stands on the precipice

With decades of experience navigating the complexities of business management and operations, Marco Gaietti has become a leading voice on the critical intersection of technology and the human element in the workplace. As the retail sector grapples with an unprecedented burnout crisis among its

In an era where authenticity is the most valuable currency in the digital marketplace, the rapid advancement of artificial intelligence presents a compelling paradox. The conventional wisdom suggests that a synthetic intelligence, by its very nature, cannot foster genuine human connection, yet a

The classic image of a car dealership, with its vast lot under glaring lights and the looming presence of eager salespeople, is rapidly becoming a relic of a bygone era. Today's consumers, armed with unprecedented access to information and accustomed to the seamless efficiency of on-demand

The Chattanooga Public Library has officially unveiled a comprehensive five-year strategic plan, setting a clear and ambitious course designed to deepen its community engagement and solidify its role as a cornerstone of civic life through 2026. This forward-looking strategy does not represent a