Customer Experience

Join CDC Gaming as New Advertising Manager in Las Vegas
Marketing & Customer Relations Join CDC Gaming as New Advertising Manager in Las Vegas

Positioned at the forefront of North America's gambling industry, CDC Gaming is seeking a dynamic and proactive professional to fill the position of Advertising Manager, following the anticipated retirement of the current manager. This pivotal role, set to commence on September 8, 2025, offers a

How Can PR Pros and Journalists Improve Communication?
Marketing & Customer Relations How Can PR Pros and Journalists Improve Communication?

In the fast-paced world of public relations and journalism, establishing effective communication between PR professionals and journalists has become crucial to the success of both fields. Despite their intertwined roles, these professions often find themselves at odds, navigating a landscape filled

How Is Shake Shack Blending Tech With Genuine Hospitality?
Marketing & Customer Relations How Is Shake Shack Blending Tech With Genuine Hospitality?

With decades of experience in management consulting, Marco Gaietti brings a wealth of knowledge in strategic management, operations, and customer relations. In this engaging discussion, we explore Shake Shack's journey from a hot dog cart to a global sensation, delving into its innovative digital

How Do Autonomous Drones Revolutionize Inventory Management?
Marketing & Customer Relations How Do Autonomous Drones Revolutionize Inventory Management?

The fusion of advanced technology and logistics is reshaping industry landscapes, with the integration of autonomous drones standing out as a transformative force for inventory management. As businesses look to elevate operational efficiency and data accuracy, these drones promise substantial

Tariffs Spark Shift to Customer Experience Innovation
Marketing & Customer Relations Tariffs Spark Shift to Customer Experience Innovation

Recent global economic fluctuations, characterized by increasing tariffs, have compelled businesses to pivot toward customer experience innovation to stay competitive. With tariff-induced inflation becoming an undeniable reality, companies across various industries are reevaluating their strategies

Is Packing Automation Key to E-commerce Growth Success?
Operations Is Packing Automation Key to E-commerce Growth Success?

As the e-commerce industry faces mounting pressure to meet consumer demands for swift and accurate deliveries, the introduction of packing automation is becoming increasingly pivotal. Businesses are investing in innovative technologies to maintain competitive edges, enhance their operational

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