Customer Experience

Key Marketing Metrics for the AI Agent Era
Marketing & Customer Relations Key Marketing Metrics for the AI Agent Era

In an era where technology is reshaping every facet of business, the rise of AI agents—autonomous digital assistants capable of executing complex tasks like making purchases with little to no human oversight—marks a turning point for digital marketing. This transformation, often referred to as the

Is Greenwashing Eroding Trust in Eco-Friendly Products?
Strategic Management Is Greenwashing Eroding Trust in Eco-Friendly Products?

In a world increasingly focused on sustainability, consumers are eager to support brands that prioritize environmental responsibility, but a troubling trend known as greenwashing has emerged, threatening to undermine this goodwill. Greenwashing, the deceptive practice of marketing products as

Samsung Pushes Ads on Premium Smart Refrigerators in US
Tech & Innovation Samsung Pushes Ads on Premium Smart Refrigerators in US

Imagine opening the door of a high-end smart refrigerator, a device that costs thousands of dollars, only to be greeted not just by chilled groceries but by a flashing advertisement on its sleek display screen, turning a premium appliance into an unexpected marketing platform. This scenario is

How Can AI Drive 900% Traffic Growth in Digital Marketing?
Marketing & Customer Relations How Can AI Drive 900% Traffic Growth in Digital Marketing?

The realm of digital marketing is undergoing a profound transformation, where artificial intelligence (AI) and cutting-edge automation strategies are propelling businesses to extraordinary levels of success, with some achieving an astonishing 900% increase in organic traffic. Imagine a scenario

Ecommerce Brands Gear Up for Toughest Peak Season in 2025
Marketing & Customer Relations Ecommerce Brands Gear Up for Toughest Peak Season in 2025

As the fourth-quarter holiday rush approaches, ecommerce brands are bracing for what could be the most demanding peak season yet, with a perfect storm of economic pressures, regulatory shifts, and soaring customer expectations creating unprecedented challenges for businesses across the board. A

How Is Keplar’s Voice AI Transforming Market Research?
Marketing & Customer Relations How Is Keplar’s Voice AI Transforming Market Research?

In an era where businesses are constantly seeking faster and more cost-effective ways to understand customer needs, a young startup named Keplar is making waves with an innovative approach to market research. Founded just two years ago, this company has harnessed the power of voice AI to streamline

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