Digital Transformation

FedPoint Boosts Federal Benefits with AI Customer Service
Marketing & Customer Relations FedPoint Boosts Federal Benefits with AI Customer Service

Imagine a federal benefits system so overwhelmed by call volumes during peak seasons that wait times stretch endlessly, frustrating both civilian workforce members and military retirees seeking assistance. This scenario, all too common in large-scale administrative operations, highlights the

How Can Organizations Build Essential Digital Skills?
Tech & Innovation How Can Organizations Build Essential Digital Skills?

In an era where technology evolves at breakneck speed, organizations face an urgent imperative to equip their workforce with essential digital skills to remain competitive and innovative in a rapidly changing landscape. The business environment is increasingly defined by digital tools, platforms,

Google Challenges Ripple with New Blockchain Platform GCUL
Tech & Innovation Google Challenges Ripple with New Blockchain Platform GCUL

In an era where blockchain technology is redefining the financial landscape, Google's bold entry with the Google Cloud Universal Ledger (GCUL) is sparking intense interest among industry watchers, setting the stage for a high-stakes rivalry with Ripple’s established XRP Ledger (XRPL). This clash

How Is Cathay Group Driving Air Cargo and Passenger Growth?
Operations How Is Cathay Group Driving Air Cargo and Passenger Growth?

What does it take to transport over 2.7 million passengers and 130,000 tonnes of cargo in a single month across the vast skies of Asia and beyond? Cathay Group, a titan in aviation and logistics, has achieved just that in September of this year, painting a vivid picture of resilience and ambition

How Did Bitfarms Secure $588M for AI and HPC Growth?
Tech & Innovation How Did Bitfarms Secure $588M for AI and HPC Growth?

What does it take to secure a staggering $588 million in a single financial move and position a company at the forefront of artificial intelligence (AI) and high-performance computing (HPC)? Bitfarms Ltd., a North American leader in digital infrastructure, has achieved just that with a monumental

How Can HR Prevent AI and Tech Friction in the Workplace?
Human Resources How Can HR Prevent AI and Tech Friction in the Workplace?

Introduction In today's fast-paced corporate environment, technology and artificial intelligence (AI) have transformed the way organizations operate, promising efficiency and innovation at every turn. However, beneath the surface of these advancements lies a hidden challenge: the potential for

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