In a groundbreaking move that’s set to redefine the customer experience (CX) landscape, Salesforce and ServiceNow have jointly invested $1.5 billion in Genesys, a trailblazer in AI-powered experience orchestration. This significant financial commitment, evenly divided between the two tech
In an era where healthcare costs continue to spiral out of control, innovative solutions are desperately needed to bring efficiency and transparency to hospital operations, and a promising development has emerged with ArcheHealth, a healthcare technology company, joining forces with Amendola, a
In the vast and diverse landscape of India's financial sector, microfinance institutions are grappling with the dual challenge of serving millions of underserved customers while navigating an increasingly digital world, and a striking example of this transformation is unfolding at CreditAccess
Blockchain technology, often synonymous with cryptocurrencies like Bitcoin, is quietly emerging as a powerful force in industries far beyond digital currency. Its unique structure as a decentralized, tamper-proof digital ledger offers unparalleled transparency and security, making it a
In a significant stride toward merging artificial intelligence with market research, Largo.ai, a Swiss-based innovator in content testing and audience prediction for film, television, and advertising, has completed the acquisition of QuMind, a London-based firm renowned for its digitally led market
In the dynamic and ever-shifting landscape of global technology, few individuals have made as profound an impact on Southeast Asia’s digital evolution as Ivan Teh, the visionary founder of Fusionex. This multinational company, a leader in artificial intelligence (AI) and Big Data, stands as a
