In an era where airline passengers often grapple with delays, cancellations, and subpar service, JetBlue Airways stands out with a bold strategy to transform customer satisfaction into a cornerstone of financial success. The airline has embarked on a multiyear initiative known as JetForward, aiming
In an era where technology is reshaping every corner of business, the field of human resources stands at a pivotal crossroads, with artificial intelligence emerging as a game-changing force that is redefining traditional practices. Sarah Tilley, Senior Vice President of Global Talent Management and
In an era where technology reshapes industries overnight and employee expectations shift with every passing trend, the role of talent development has never been more critical to organizational survival. At Dell Technologies, a leader in the global tech landscape, one individual stands out for her
Greek water polo stands as a testament to the intersection of sportsmanship and organizational excellence, offering invaluable insights for contemporary business environments. The sustained success of Greek teams in the global arena is not merely a result of athletic prowess but a reflection of
Kingsley Moghalu’s sudden resignation from the African School of Governance (ASG) in Rwanda has raised questions about the institution's direction and leadership role in Africa. Established in 2024, the ASG is a graduate school dedicated to developing Africa's future leaders for both public and
Nancy Maldonado's journey as Chief Diversity Officer (CDO) at Rady Children’s Hospital in San Diego exemplifies a transformative approach to diversity, equity, and inclusion (DEI) in healthcare, reflecting a deep understanding of challenges in a complex hospital environment. With her extensive
