Today, we’re thrilled to sit down with Marco Gaietti, a veteran in business management with decades of experience in strategic management, operations, and customer relations. Marco has been closely involved in the strategic initiatives behind the launch of ‘AntOn by Jungheinrich,’ a new forklift
In today’s rapidly evolving business environment, staying ahead of the curve demands more than traditional strategies—it requires embracing cutting-edge tools that redefine how companies operate and innovate. The meteoric rise of technologies like ChatGPT, which amassed 100 million users in just
The automotive industry is stirring up a storm, and it’s not just about sleek new designs or electric vehicle breakthroughs. Major automakers are quietly phasing out AM radio from their latest models, a decision that’s igniting fierce debate among public safety advocates, lawmakers, and everyday
In today's corporate landscape, businesses face mounting pressure to align their operations with ethical and environmentally responsible practices, a trend driven by both regulatory mandates and public expectations. With global concerns over climate change intensifying and stakeholders demanding
What if the vibrant streets where youthful dreams were born could also be the backdrop for a fulfilling retirement, allowing you to stroll through familiar campus paths, cheer at a football game, or engage in a lecture series decades after graduation? For a growing number of retirees, college towns
In an era where customer expectations are soaring to unprecedented heights, businesses across the globe are grappling with the challenge of delivering seamless, personalized interactions at scale, often across multiple channels and diverse markets. The contact center, once a simple hub for phone
