In a rapidly shifting corporate landscape, human resources (HR) departments face mounting pressure to align their strategies with evolving workplace expectations, particularly around diversity, equity, inclusion, and belonging (DEIB). A recent comprehensive report surveying over 1,000 HR
What happens when a cornerstone leader unexpectedly departs, leaving an organization scrambling to fill the gap? In today’s fast-paced business landscape, such a scenario can grind operations to a halt, costing millions in lost productivity and missed opportunities, while a staggering 60% of
Welcome to an insightful conversation with Marco Gaietti, a veteran in the field of Business Management with decades of experience in strategic management, operations, and customer relations. As a thought leader in leveraging technology and data for organizational transformation, Marco offers a
In a world where workplace inclusion remains a critical challenge for many organizations, TELUS Digital Philippines stands out as a beacon of progress with its innovative approach to fostering diversity and creating environments where every employee feels valued. Recent achievements at a
In an era where employees expect the same level of personalization at work as they experience in their daily digital interactions, human resources technology is undergoing a profound transformation. Imagine a workplace where onboarding is tailored to an individual's role, learning paths adapt in
In an era where artificial intelligence is transforming industries at an unprecedented pace, contact centers stand at a critical juncture, balancing the promise of AI-driven efficiency with the risks of uncharted technological territory. Many organizations have poured substantial resources into AI
