Welcome to an insightful conversation with Marco Gaietti, a veteran in the field of Business Management with decades of experience in strategic management, operations, and customer relations. As a thought leader in leveraging technology and data for organizational transformation, Marco offers a
In a world where workplace inclusion remains a critical challenge for many organizations, TELUS Digital Philippines stands out as a beacon of progress with its innovative approach to fostering diversity and creating environments where every employee feels valued. Recent achievements at a
In an era where employees expect the same level of personalization at work as they experience in their daily digital interactions, human resources technology is undergoing a profound transformation. Imagine a workplace where onboarding is tailored to an individual's role, learning paths adapt in
In an era where artificial intelligence is transforming industries at an unprecedented pace, contact centers stand at a critical juncture, balancing the promise of AI-driven efficiency with the risks of uncharted technological territory. Many organizations have poured substantial resources into AI
Fixed version: In the cutthroat arena of engineering and consultancy, firms are constantly battling against razor-thin budgets, unyielding deadlines, and ever-heightening client demands for efficiency and innovation, placing them at a critical juncture where embracing digital transformation is no
In a nation built on the contributions of immigrants, the U.S. grapples with a staggering challenge: how to address the status of millions of undocumented individuals while safeguarding economic stability and humanitarian values. Recent events, such as the high-profile roundup of South Korean