Stepping into a managerial role marks the beginning of an evolving leadership journey. As a newly appointed leader, your task is not only to prove your worth but also to earn the respect of your team members. Successfully navigating this new territory involves mastering key responsibilities and
Starting a new managerial role is both an exhilarating and daunting experience, bringing with it a mix of challenges and opportunities. Freshly promoted managers are eager to validate their superiors' trust and make a positive impact on their teams. However, transitioning from being an
Management and leadership (M&L) training within small and medium-sized enterprises (SMEs) in Northern Ireland presents a crucial pathway to enhanced organizational performance and economic growth. A detailed study conducted by the Ulster University Economic Policy Centre sheds light on the
iQor has emerged as a frontrunner in the BPO industry by integrating innovative training and coaching methodologies. The company recently garnered the prestigious Brandon Hall Group™ Gold award for excellence in Leadership Development Competency Models. This award underscores iQor's commitment
In recent years, Northern Ireland has exhibited a noticeable reluctance to embrace efficient management and leadership (M&L) practices compared to other regions in the UK. Despite this tendency, there is a significant drive to enhance these skills within the small and medium-sized enterprises
The Brandon Hall Group™ Gold Award for excellence in Leadership Development Competency Models has been awarded to iQor, a leading provider of customer service business process outsourcing (BPO) solutions. This achievement spotlights the company's iLead mentorship program, recognized for its i
