Richard Lavaile

The global Business Process Management (BPM) market is witnessing extraordinary growth, with projections indicating it will reach a staggering $78.80 billion by 2031 from $18.30 billion in 2023. This impressive growth trajectory is driven by a 20% Compound Annual Growth Rate (CAGR) over the

State Street Corporation (NYSE: STT), a top-tier financial services provider, has recently announced a groundbreaking partnership with Challenger Limited, a renowned Australian investment management firm. This collaboration marks a significant turning point in Challenger's operational

Choosing between a Master of Business Administration (MBA) and a Master's in Finance (MF) can be a daunting task. Both degrees offer significant advantages but cater to different professional aspirations and skill sets. This article will guide you through the key distinctions, career

iQor has emerged as a frontrunner in the BPO industry by integrating innovative training and coaching methodologies. The company recently garnered the prestigious Brandon Hall Group™ Gold award for excellence in Leadership Development Competency Models. This award underscores iQor's commitment

As the business landscape rapidly evolves, it becomes imperative for business management education to keep pace, seamlessly integrating digital tools to enhance student engagement and learning outcomes. Dr. Rajiv R. Thakur from Jaipuria School of Business in Ghaziabad offers valuable insights into

The Brandon Hall Group™ Gold Award for excellence in Leadership Development Competency Models has been awarded to iQor, a leading provider of customer service business process outsourcing (BPO) solutions. This achievement spotlights the company's iLead mentorship program, recognized for its i

The business communication landscape is evolving rapidly, widening the scope and complexity of compliance. Employees now use a mix of personal and work devices across a plethora of communication platforms, from traditional social media to unconventional ones like gaming consoles. This

In today's fast-paced business world, customer service standards are higher than ever before. Customers expect quick, efficient, and personalized service around the clock. To meet these demands, many companies are turning to customer service automation. This article will explore why businesses

Liquid Rock Entertainment, a newly launched distribution and brand management company, is poised to make significant waves in the children’s content sector. Founded by industry veterans Xavi Mas and Roberto Mitrani, the company aims to establish itself as a major player in the global content b

Automation is revolutionizing numerous aspects of business, and the supply chain is certainly no exception. By embracing automation technologies, companies can significantly enhance efficiency, reduce costs, and improve overall operations. This exploration into how automation can transform supply