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Tag: behavior


Communication, Department management

Nice or Kind: What’s the Best Choice?

August 25, 2021

Via: Business 2 Community

“It’s nice to be nice to the nice.” That’s what the Frank Burns character said during an awkward social encounter in a 1974 episode of M*A*S*H. Even though a hypocritical, less than competent TV doctor delivered the line nearly 50 […]


Self-management, Task management

7 Blind Spots That Will ALWAYS Get You Into Trouble

July 21, 2021

Via: Business 2 Community

Last Thursday, Shwan Lamei and I were strolling through the charmed side streets of Brookline, a close-in Boston suburb. Shwan, former “high-potential” corporate executive, dropped out of corporate life 2 years ago. Founded a start-up in the energy-conservation arena with […]


Personal information & knowledge management, Self-management

What is your personal leadership brand?

July 14, 2021

Via: Strategy+Business

Early on in our careers, we are schooled in the importance of the elevator pitch, so that we can deliver a concise answer if somebody important we meet in passing asks, “What are you working on?” or “What do you […]


Administration, General organization management

Perfectionist Leadership: What It Is and Why You Need It

March 19, 2021

Via: Entrepreneur

The term “perfectionist” has become a widely used term to describe the ironic imperfections of a person who wants all things to be perfect. Although there is nothing wrong with the desire for things to be the best it can […]


Self-management, Task management

Be a Professional

August 24, 2020

Via: Business 2 Community

What is a professional? Is it the opposite of an amateur? In the sports world, professional athletes are paid, while amateurs are not. In my business, the title “professional keynote speaker” implies that I’m paid to speak in front of […]


Self-management, Task management

You Don’t Have to Say Yes to Everything. Here’s How to Focus on the Right Opportunities

June 21, 2019

Via: Inc.

Hard work is a huge component for success, but the other half arguably is just staying open-minded and scouting for opportunities that can grow you and your career. Embrace this mindset a little off kilter, though, and you might find […]


Customer relationship management, Department management, General organization management, Marketing

What Change in Customer Behavior Will Impact Marketing Most in 2016?

January 26, 2016

Via: Direct Marketing News

Marketers may anticipate frequent changes in customer behavior, but are often surprised by their magnitude. Ever-rising expectations, mobile obsession, often contradictory preferences—these are just a few that marketers are dealing with daily. Some customer behaviors, however, matter more than others. […]