February 9, 2018Via: Inc.
Every company deals with bad customers. People complain because they want something for free, because they had a bad day, or because they just feel like it. However, not all complaints are created equal, and not all customers who complain […]
January 18, 2018Via: Small Biz Club
About a year ago, I realized I wasn’t spending enough time doing the things I love: hanging out with my kids, surfing, traveling. Life started to feel lousy. I’m a founder of a fast-growing contract management software company that more […]
January 17, 2018Via: Inc.
My daughters, a.k.a. the “interns,” have asked if they can run my public relations business after I’ve “built it into an empire.” On one hand, they think big, and I like that. On the other hand, they’re 11 and 8 […]
December 6, 2017Via: Forbes
About a year ago, I was working some pretty grueling days to run the national content machine at a real estate news company. I was pumping out 15-20 articles a day, overseeing a 300-client list and in charge of editorial […]
November 27, 2017Via: Inc.
The sales process has died. It never should have been born. In a previous B2B sales role I was “taught” to follow a specific sales process. My manager and peers encouraged it because this was the way it was always […]
November 7, 2017Via: Forbes
Uno Alla Volta, which means one of a kind, is a name that not only applies to the artisanal finds the company sells, but to the approach it takes toward its customers. Terri Alpert had the idea for Uno Alla […]
October 19, 2017Via: Entrepreneur
Richard Weissman knows the value of a good lesson. In 1980, when his parents opened The Learning Experience, a private preschool in Boca Raton, Fla., he learned about hard work, spending his after-school hours mopping floors and cleaning toilets. In […]
September 25, 2017Via: Entrepreneur
Every day between 5 p.m.m and 8 p.m., Entrepreneur Network partner Greg Rollett has reserved a time slot on his phone. During that time, he is home with his family. It sounds a little cold at first. But, look at […]
September 25, 2017Via: Forbes
Equity investment in UK start-ups and early stage companies totalled £3.04bn in the first half of 2017, up more than 70% from the previous six months, according to research company Beauhurst. On the face of it, the rise in investment […]
August 28, 2017Via: Inc.
What does Harper Lee’s classic novel “To Kill a Mockingbird,” which was turned into an equally stellar film, have to do with business? It gave us this quote: “You can choose your friends, but you sho’ can’t choose your family.” […]