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Tag: Channels

Expanding Channels, Amplifying Impact: Maximizing CX Programs Through Diverse Feedback Channels

August 2, 2023

Via: ManagementCurated

Delivering exceptional customer experiences (CX) has become paramount for organizations striving to stay ahead in today’s competitive landscape. To achieve this, businesses must tap into a valuable resource: customer feedback. According to the State of CX report by SurveyMonkey, soliciting […]