Tag: Featured

November 14, 2018

For many organizations, the last quarter of the year is prime time for a strategic review. That magical (if somewhat arbitrary) time at the end of the year as we review our successes & failures and begin to plot & […]

November 13, 2018

Do you feel like there aren’t enough hours in the day? Are you working 70+ hours a week and feel like you are just treading water? You aren’t alone. After working with thousands of business owners over the past 25 […]

November 13, 2018

Whenever you are involved in selling, it is easy to get sidetracked by focusing only on what is happening right here and now. While I encourage sales people to be focused on being present and in the moment, sales is […]

November 12, 2018

Businesses have spent almost a decade creating customer experiences (CX) that are more valuable than the features and pricing of the products they produce. From customer service to product quality, brands across all segments are catering to customer sentiment with […]

November 12, 2018

In a world that celebrates boastful, self-aggrandizing behavior, you might be surprised to learn that researchers and employment experts are highlighting an opposite quality as the key to better leadership at work: It’s the quality of humility. “Humility is a […]

November 7, 2018

Search engine optimization is one of the most important factors in determining whether or not your small business will fail or succeed. You must have a fluent understanding of SEO if you want to make the most out of your […]

November 6, 2018

As email marketers, we know consumers are becoming fickle in their purchases, as they have a myriad of options available to them every minute of every day. They can do their monthly grocery shopping, move banks, renew their car license […]

November 6, 2018

For most people with big goals and dreams, success comes from developing good daily habits. As philosopher Will Durant once stated, “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” So what specific habits […]

November 5, 2018

As we look forward, 2019 will be a year of change in the customer service industry. Companies are now focusing more on their relationships with customers than ever before, and it’s safe to assume this focus will become even more […]

November 5, 2018

It’s November, which means your e-commerce store just wrapped up Halloween promotions and your Black Friday plans should be ready to go–holiday sales are inevitably about to be in hyperdrive. Before you know it, Christmas sales will be over, and […]