Tag: management

January 7, 2020

Successful leaders know that we can control only 3 things in our life: our thoughts, feelings, and behaviors. If we can take charge over those, we can lead our organizations, and our lives, to our own vision of success. That […]

January 6, 2020

The new year is here, and with it comes a fresh opportunity to re-evaluate your business goals. This is a useful annual exercise because goals and priorities can change. You need to ensure everyone is on the same page in […]

December 24, 2019

Businesses are constantly in the process of growing. This is particularly true for small businesses, which begin life with a handful of employees and limited goals. Small companies have the potential to expand, but they have to create a business […]

December 23, 2019

Things look good for retailers this holiday season. Nearly 190 million U.S. consumers shopped from Thanksgiving Day through Cyber Monday this year. That reflects an increase of 14 percent over last year’s sales numbers according to the National Retail Federation. […]

December 11, 2019

Few problems pose more of a threat to an organization’s long-term viability than high turnover. When a company can’t retain its best talent, it must constantly engage in hiring external talent, which can be extremely costly. Without employee retention strategies, […]

December 9, 2019

Only 38% of the 425 customer data executives “strongly agreed” when asked if they knew where all of their company’s customer data is stored. The survey of director-level or higher executives responsible for customer data management decisions was conducted by […]

November 19, 2019

Human Resources (HR) is a complex profession (but that’s what you like about it, right?) and the challenges you face come from many directions. Some of those challenges, like tight labor markets and economic volatility, are beyond your control. Others […]

November 8, 2019

With a heritage of being a public utility, service providers have made great strides moving from an engineering dominant DNA to a marketing and customer focused organization. Gone are the days of customer service reps telling you your choices were […]

November 4, 2019

In recent weeks, we’ve been exploring the themes laid out in the first-ever Periodic Table of Email Optimization and Deliverability. After Permission, and inextricably tied to it, is the concept of trust. Gaining permission from a recipient to send them […]

November 4, 2019

Facebook announced on Thursday that it will be implementing a limit on the number of ads a Page can run at the same time. To prepare advertisers for the limitations, coming mid-next year, the company is releasing a new version […]