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Category: Communication


Communication, Department management

It’s 2019. Stop Treating Customers Like Strangers

January 17, 2019

Via: Entrepreneur

My wife and I communicate with each other quite a bit, as you might expect. We chat in person, talk on the phone, text each other, exchange emails, leave sticky notes — you get the idea. That’s pretty standard for […]


Communication, Department management

Public Speaking Is No Longer a ‘Soft Skill.’ It’s Your Key to Success in Any Field

January 4, 2019

Via: Inc.

The hard data show that “soft skills” are in high demand. In a new LinkedIn analysis, “persuasion” was one of the top skills “most worth learning” in 2019. “Strengthening a soft skill is one of the best investments you can […]


Communication, Department management, Personal information & knowledge management, Self-management

This Simple Observation Technique Can Improve Your Communication Skills

December 18, 2018

Via: Entrepreneur

When we think about being an “influencer,” we usually think of people speaking from stages, beaming out blog posts to thousands of adoring readers, or racking up millions of followers on Instagram. But what if you could influence someone in […]


Communication, Department management

One Negotiation Strategy That Will Make You A World Class Negotiator

October 23, 2018

Via: Inc.

Negotiation is complex because people are complex. There’s no way around that. If you’ve followed my Inc columns you know that negotiation is one of my favorite topics to write about. In part that’s because I am fascinated by how […]


Communication, Department management

How to Communicate Your Idea Like a Pro

October 22, 2018

Via: Business 2 Community

“You can have the greatest idea in the world, but if you can’t communicate your ideas, it doesn’t matter.” – Steve Jobs Superb communication is the key to building a successful business. It’s vital to that you know how to […]


Communication, Department management

In Order for Your Business to Grow, You Need to Turn Down Customers

October 19, 2018

Via: Entrepreneur

When you form a tech startup, your primary focus should be on building a strong reputation while slowly building your customer base. This approach may seem counterintuitive because the traditional strategy is to hype up your MVP (minimum viable product) […]


Communication, Department management

5 Ways to Make the Most Out of Your Customer Meetings

October 10, 2018

Via: Inc.

Customer service is perhaps the most important part of a business’ success. After all, with no customers you have no business. But maintaining strong client relationships is a job within itself. Maya Angelou once said, “People may forget what you […]


Communication, Department management

Do This 1 Thing to Make Internal Communication More Inclusive

September 26, 2018

Via: Inc.

It’s 10 a.m. Do you know where your employees are? If your organization is like most, chances are that fewer and fewer of your team members are actually at headquarters. Even if employees are technically situated there, some are working […]


Communication, Department management

How to Better Collaborate in a Team

September 20, 2018

Via: Business 2 Community

In today’s multifaceted and multinational organizations, cross-functional and virtual teams have become commonplace. Comprised of diverse employees with a wide range of expertise, perspectives, and interests, these teams are often capable of delivering better and faster results while also developing […]


Communication, Department management

What Are The 4 Best Avenues for Communicating With Customers?

September 14, 2018

Via: Business 2 Community

Today’s brands exist in a golden age for the customer experience. Now more than ever before, they have a plethora of ways to communicate with their customers whether through email or in-person. The stakes are the highest they have ever […]