Category: Communication

March 14, 2019

At some point, you’ll have a customer or client that will drive you up a wall. Perhaps they are consistently late with payment, or they have unreasonable demands on your time and skills. My personal favorite is when clients lead […]

March 11, 2019

In my experience as an executive coach, I find that many professionals struggle to communicate their ideas. Most of us have at least occasionally found ourselves shot down when we try to share recommendations, and sometimes, we never even get […]

February 27, 2019

A few weeks ago, I visited a company at which sales representatives were being inundated with emails and other communication from various departments. Reps were unhappy. They wondered why no one at headquarters was managing the chaos. Couldn’t HR and […]

February 22, 2019

While putting others’ needs before your own or creating a culture of accountability are key for becoming a powerful leader, your vision and goals won’t translate to reality if you aren’t able to communicate them effectively. In fact, Sam Walker […]

February 21, 2019

Love it or hate it, email isn’t going anywhere — especially not at work. Businesses continue to rely on email, which remains the most popular form of workplace communication, according to a study by Adobe of how workers use, check, […]

February 20, 2019

Margaret knew it was going to be a bad day when she arrived at work to find half her team out for a smoke in the parking lot at 9:15 (including a number of non-smokers) and the other half queued […]

February 15, 2019

Of all the skills you need to be successful as a manager, effective communication is perhaps the most important–and often the hardest to improve. This is because communication isn’t a single skill. It’s actually a complex set of skills that […]

February 6, 2019

There is not a single book on business leadership that won’t illustrate effective communication techniques to be as essential for business success as oxygen is for us to breathe. Modifying body language, increasing use of positive and encouraging words and […]

January 17, 2019

My wife and I communicate with each other quite a bit, as you might expect. We chat in person, talk on the phone, text each other, exchange emails, leave sticky notes — you get the idea. That’s pretty standard for […]

January 4, 2019

The hard data show that “soft skills” are in high demand. In a new LinkedIn analysis, “persuasion” was one of the top skills “most worth learning” in 2019. “Strengthening a soft skill is one of the best investments you can […]