Communication, Department management
January 8, 2020
Via: Inc.Shall we start with the bad news? Employees’ expectations are rising all the time: They want internal communication that’s current, relevant, helpful and unexpected. Luckily, the good news is that there are more interesting ways to communicate than ever before. […]
Communication, Department management
December 26, 2019
Via: Business 2 CommunityIn 2005, A.G. Lafley, the Chairman, President & CEO of Procter & Gamble introduced a concept known as Moments of Truth: A ‘moment of truth”'(MOT) is the moment when a customer/user interacts with a brand, product or service to form […]
Communication, Department management
October 29, 2019
Via: Small Business TrendsThere are a significant number of managers that struggle to maintain trust and strong relationships with their employees. This can be a key factor behind the large percentage of workers that are unhappy with their jobs. Even in a monotonous […]
Communication, Department management
October 23, 2019
Via: Business 2 CommunityThere are a significant number of managers that struggle to maintain trust and strong relationships with their employees. This can be a key factor behind the large percentage of workers that are unhappy with their jobs. Even in a monotonous […]
Communication, Department management
October 21, 2019
Via: Business 2 CommunityCorporate decision-makers must prepare staff members for change to ensure a smooth transition during mergers and acquisitions. Mergers and acquisitions (M&As) create an air of uncertainty for internal stakeholders. Many employees may wonder what the new work environment will look […]
Communication, Department management
September 19, 2019
Via: Business 2 CommunityHuman-centered communication is achieved by merging the quantitative data a company has access to, and qualitative information that it has obtained directly from customers and employees. This approach involves both customers and employees in the design of a communication program […]
Communication, Department management
September 16, 2019
Via: Business 2 CommunityVideo conferencing has been around for a long time. The equipment is usually kept in a special room, always booked by executives due to the high value they derive in using it to enhance their collaborations. On the other hand, […]
Communication, Department management
August 28, 2019
Via: Business 2 CommunityAI-powered chatbots continue to be a hot topic among end-users and vendor communities. It is no surprise that chatbot technology is beginning to mature to offer more sophisticated solutions. Gartner has predicted that by 2022, over 70% of white-collar workers, […]
Communication, Department management, Information Technology
June 6, 2019
Via: Business 2 CommunityEach year there seems to be a tech trend for enterprises to follow and these trends usually underpin sessions at the various conferences. Over the years we’ve seen the trend move from omnichannel, digital transformation, to customer experience…This year has […]
Communication, Department management
May 30, 2019
Via: Inc.Reading is hard. And people are busy. So, when we’re pressed for time, the last thing we want to do is plow through a dense document. In fact, Nielsen Norman Group, experts in eye tracking and other research that shows […]
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