Category: Communication

January 23, 2023

If you’re anything like me, when you reflect on the past year, you find yourself reeling from what feels like a punch to the gut. At the start of 2022, businesses were grasping for new hires amid a nationwide employee […]

January 12, 2023

It’s no secret that emotional intelligence is a valuable skill for business leaders. However, many CEOs struggle to cultivate it within their team. Read along as we discuss the benefits of emotional intelligence in the workplace and how to develop […]

January 5, 2023

Kent Lewis, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the founder and CEO of digital marketing agency Anvil Media, which recently merged with Deksia. We asked Kent where he found motivation for rethinking his business strategy for the […]

January 4, 2023

One of the most important books my dad ever gave me was Dig Your Well Before You’re Thirsty by Harvey Mackay. Mackay tells a story about a friend who got a call at two in the morning from someone he […]

December 30, 2022

According to Pew Research Center, 74% of Americans trust someone with a respected personal brand, and over half would recommend, do business with or seek advice from these individuals. Many businesses and entrepreneurs outsource the job of building a personal […]

December 20, 2022

You would be amazed at how many people go into a negotiation without any pre-planning regarding their strategy. These folks go in hoping they’ll land the maximum price, and they’ll jump in, and use their gut and intuition to reach […]

December 12, 2022

The holiday season is underway, and along with the eggnog, we face countless possibilities for miscommunication. As business communicators, we want our clients and colleagues to feel warmly greeted–yet we do not want to offend or overstep. Here are a […]

December 7, 2022

A sense of truth is vital for businesses. Though marketing language can often paint a grandiose image of a company, all activities behind the scenes should be anchored to a firm sense of reality. Still, entrepreneurs can get carried away […]

November 18, 2022

Communication is the source of much conflict in the workplace. Words are misinterpreted, feelings get hurt, people choose sides, the gossip machine starts to churn, and trust is lost. Poor communication can cost businesses countless hours of lost productivity to […]

November 8, 2022

“So, tell me about yourself.” No five words elicit more angst in people than this statement. Yet it is among the most asked questions at job interviews. Talking about yourself is scary, but it’s an essential occupational skill. Follow these […]

October 31, 2022

Most people running a business are well aware that customer communication is critical to success, but that’s only partially correct: It’s only successful when executed in a way that not only engages customers but builds meaningful relationships. In fact, 54% […]

October 21, 2022

When it comes to work and getting things done, effective communication is about more than getting along with your teammates. In a business context, communication can affect not only the interpersonal relationships of the people who work there, but also […]

October 10, 2022

Maintaining good relationships with your vendors helps ensure that you consistently receive the goods and services you need and achieve mutually beneficial goals. But when the buyer-supplier relationship begins to sour for whatever reason, it may be best for your […]

October 6, 2022

Who wouldn’t want to grow their company while increasing team productivity? You may be skilled at providing a great product or service, but you still need a team to sustain the market and make your goal a reality. Before setting […]

September 20, 2022

There are many ways to become an industry leader. Still, the root of all significant influence comes down to one thing: are you the kind of leader that you would follow? These are the questions I asked myself, especially as […]

September 16, 2022

Most people have experienced having a coworker that they don’t get along with. It’s nearly impossible to work at a job where you enjoy working with everyone surrounding you. In most cases, we get by and learn to co-exist. One […]

September 8, 2022

Letting go of employees never gets easier. The longer your tenure spans, the more you understand the demoralizing ramifications of a layoff. Whether the person about to be let go deserves it or not, they are still human and should […]

September 7, 2022

Even if you have only been in business for a limited time, you’ll have recognized that a percentage of leads, referrals and other business comes from your professional network. In fact, if you are a small business owner, no matter […]

September 6, 2022

Your thought leadership may be missing the mark. New research shows that nearly three out of every four buyers don’t find value in at least half of the thought leadership they consume. From the same research sample, however, nearly half […]

August 29, 2022

Think about your last status meeting. How often did participants get sidetracked with project-specific conversations before someone said “Hey, let’s take this offline?” Did everyone involved in the meeting need to be updated on everything? And how hard was it […]