Category: Editorial

April 10, 2024

Workforces around the world are aging. Senior team members work longer, with an average retirement age of 62, from 59 in the 2000s. Leading teams where employees are older and have held positions of seniority can be daunting. Furthermore, we […]

March 20, 2024

When we think of Diversity, Equity, and Inclusion in the workplace, the first thoughts that come to mind are usually gender, race, and maybe sexual orientation and disability. Neurodiversity might not instantly come to mind, but it’s a powerful area […]

February 29, 2024

When you hear the term personal branding, you may think about influencers or big-time entrepreneurs and CEOs. However, if you want to stand out in the hustle and bustle of the corporate jungle, personal branding is not just beneficial but […]

January 30, 2024

SAN DIEGO, Jan. 09, 2024 (GLOBE NEWSWIRE) — Tealium, the largest independent and most trusted customer data platform (CDP), launched its fifth annual State of the CDP report, Unlocking the Transformative Power of AI and Real-Time Data for CX, on […]

January 29, 2024

With how fast the world’s advancing, you might think that it could only have a bunch of benefits and opportunities for business all over the world. While the latter might be true, there’s also a flip side to the story. […]

January 26, 2024

Customer service teams have the enormous issue of keeping up with consumers’ increasing needs and expectations in today’s fast-paced and constantly-changing corporate environment. Support staff must navigate a maze of repeated duties while attempting to deliver rapid, efficient service that […]

December 19, 2023

Navigating the complex, and somewhat sensitive, world of workplace dynamics successfully is one of the most critical skills you can develop as a manager or team leader. It’s an inevitable part of any work environment – wherever there are people, […]

November 14, 2023

In today’s business environment, making informed decisions is not just a strategic advantage—it’s a necessity. Enter Data-Driven Decision Making (DDDM), a paradigm that has reshaped howthe way organizations operate and strategize. Definition of Data-Driven Decision Making (DDDM) At its core, […]

October 19, 2023

Delegation stands as one of the fundamental pillars of effective management. At its core, it’s about entrusting tasks or decisions to others, allowing managers to focus on their primary responsibilities while empowering their team members to take ownership of their […]

September 25, 2023

In a time of rapid technological advancements, unpredictable market changes, and heightened global competition, the call for effective leadership has never been louder. But just beyond this, it’s strategic leadership that has emerged as the definitive response to these contemporary […]

September 18, 2023

Serving as the heartbeat of an organization, the corporate culture dictates not only the workplace environment but also influences long-term business performance, employee satisfaction, and brand reputation. In fact, a recent study showed that over 76% of employees feel that […]

August 2, 2023

Delivering exceptional customer experiences (CX) has become paramount for organizations striving to stay ahead in today’s competitive landscape. To achieve this, businesses must tap into a valuable resource: customer feedback. According to the State of CX report by SurveyMonkey, soliciting […]

July 5, 2023

In the rapid expanse of business history, the 21st century stands out as a pivotal era, where traditional work paradigms witnessed a seismic shift. This transformation has been driven, in large part, by the burgeoning prevalence of remote work. Once […]

June 18, 2023

In the multifaceted universe of business dynamics, discerning the intricacies of leadership styles is crucial for robust management. This mosaic consists of diverse strategies, each tailored for specific challenges, team dynamics, and objectives. Did you know that 75% of companies […]

May 25, 2023

In today’s rapidly changing business landscape, the role of corporations is continuously evolving. Long gone are the days when businesses were solely profit-driven entities operating outside their broader societal context. As businesses have grown in their global reach and influence, […]