Tag: strategy

November 16, 2018

Whether you’re an entrepreneur just starting out or you’ve been leading a business for a while, you understand that sales is key to growth. You don’t have to have all the answers to everything before you start your business, but […]

November 15, 2018

Earlier this year, at CXL Live, you asked us about voice search (a lot). More specifically, you asked the hard questions, like: How can ecommerce companies compete with Alexa? How will voice search work given the human urge to shop […]

November 14, 2018

The holiday shopping season is responsible for generating a large percentage of the yearly profits for many businesses. A new infographic from Google wants to help you prepare your site and ads for the increased activity which will come your […]

November 13, 2018

Whenever you are involved in selling, it is easy to get sidetracked by focusing only on what is happening right here and now. While I encourage sales people to be focused on being present and in the moment, sales is […]

November 5, 2018

As we look forward, 2019 will be a year of change in the customer service industry. Companies are now focusing more on their relationships with customers than ever before, and it’s safe to assume this focus will become even more […]

November 2, 2018

Building successful startups is not easy. That is why only one in ten startups actually succeed. But, if you are going to have any chance of success, you need to K.I.S.S. — Keep It Simple Stupid. You have to boil […]

November 2, 2018

By 2020, customer experience (CX) will overtake price as a key product differentiator. While there are many ways to improve CX – ease of use, innovation and speed are just a few – personalization has recently been found to be […]

November 1, 2018

To be successful in business, you have to be all in–in all aspects of your life. Case in point: I’m working with a bright, dedicated entrepreneur who has a great idea for a business and has enjoyed some initial success. […]

October 31, 2018

A good content marketer is a complex beast. These days, it’s not enough just to be a great writer. More and more, you basically have to juggle being a psychologist, a tech-whizz and a data scientist is you want to […]

October 29, 2018

This month, people across the country were struck by the new eye-popping data from the U.S. Census Bureau about the female wage gap, as the pay gap has stagnated at 80 cents on the dollar, shortchanging women by more than […]